Text Messaging Program
How MEA uses text messages
Effective July 30, 2026 · Program: MEA sign-in verification (2FA)
This page describes MEA’s application-to-person (A2P) text-messaging program end to end: who we are, who receives messages, exactly how a person opts in, what the messages contain, and how to stop them.
Who we are
MEA Tech Inc. operates the Managed Entry Agreement (MEA) platform: a digital diversion platform used by county District Attorney’s offices and their partner agencies to route eligible low-level offenses into structured, supervised community-service programs instead of traditional prosecution. Government staff (prosecutors, case managers, officers, program supervisors) and enrolled program participants sign in to the MEA portal to do this work.
MEA Tech Inc. c/o DiLapi and Co PC, 399 Knollwood Rd, Ste 300, White Plains, NY 10603 · info@mea.tech · Public site: mea.tech
What we send
Two kinds of messages, each registered as its own campaign with its own, independent opt-in. Nothing we send is ever promotional.
- Sign-in verification codes (2FA). One-time passcodes, each triggered by a sign-in the recipient personally initiated moments earlier. Frequency: one code per sign-in attempt the user starts.
- Optional program notifications. Appointment reminders and case-status updates — off by default, sent only to users who switch them on inside their own account (see the separate opt-in flow below). Typical frequency: 1–4 messages per month.
Sample sign-in code messages:
MEA: 482913 is your sign-in code. It expires in 10 minutes. Do not share this code. Reply STOP to opt out, HELP for help.
MEA: 715204 is your verification code for the MEA case portal. It expires in 10 minutes. Reply STOP to opt out, HELP for help.
How a person opts in to sign-in codes (2FA) — the complete flow
There is exactly one path by which a phone number enters this messaging program, and it is always self-service — nobody can enroll a number on someone else’s behalf:
- Step 1 — authenticated session. The user signs in to the MEA portal with their username and password. Only existing account holders (program participants and government staff) ever reach the step below; numbers are never collected from the public, purchased, rented, or imported from third parties.
- Step 2 — the user enters their own number. To finish verification the portal asks for a mobile number. Directly beneath the phone field and immediately above the “Text me a code” button, the portal displays this disclosure:
“We send one code for each sign-in attempt. You start each message. Message and data rates may apply. Reply STOP to opt out or HELP for help. Entering your phone number here does not sign you up for notifications. This step only sends a one-time login code.” — followed by links to the Privacy Policy and Terms of Service.
- Step 3 — pressing “Text me a code” is the consent. No message can be sent unless the user types their own number and submits that form. The first message confirms the program: “MEA: You will receive a one-time code each time you sign in. Message and data rates may apply. Reply STOP to opt out, HELP for help.”
- Alternative that sends no texts at all. On the same screen the user may choose an authenticator app (TOTP) instead. Consent to receive text messages is not a condition of signing in, of program participation, or of any program obligation.
The sign-in step lives behind account authentication (it is a case-management system handling sensitive justice data), so it is not publicly browsable; the disclosure text above is reproduced verbatim from that screen.
How a person opts in to program notifications — separate, optional
Program notifications are a separate messaging campaign with a separate consent, and they are off by default for every account:
- Step 1 — signed-in user opens their own consent page. After signing in, the user opens the privacy and consent page of their own MEA account. Nobody else — no officer, no administrator — can switch notifications on for someone else’s account.
- Step 2 — the user turns on “Messages and Reminders.” The consent control is unchecked/off by default; enabling it is an active choice. Entering a phone number at sign-in (the 2FA flow above) does not enroll anyone in notifications.
- Step 3 — confirmation message. The first message confirms the opt-in: “MEA: You are opted in to appointment reminders and case updates. Message frequency varies, typically 1-4 messages per month. Message and data rates may apply. Reply STOP to opt out, HELP for help.”
- Turning it off: the same in-app control switches notifications off at any time, and replying STOP to any message opts the number out at the carrier level. Notifications are not a condition of program participation, and every program obligation can be met without them.
Sample notification messages:
MEA: Reminder — your community service is tomorrow, Tue Aug 4 at 2:00 PM, Greater Boston Food Bank. Reply STOP to opt out, HELP for help.
MEA: Your community service hours were recorded. You have 12 of 24 hours complete. Reply STOP to opt out, HELP for help.
Message frequency, rates, and opting out
- Frequency: one code per sign-in attempt the user initiates.
- Rates: message and data rates may apply.
- STOP: replying STOP to any message opts that number out immediately; our messaging provider confirms the opt-out and blocks further messages to that number, and MEA records the opt-out.
- HELP: replying HELP returns support contact details. You can also reach us at info@mea.tech.
- Users who opt out can still sign in using an authenticator app.
No marketing. No third-party sharing.
Mobile information and text messaging opt-in consent will not be shared with, or sold to, third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data is used only to deliver the verification codes described on this page. See our Privacy Policy for the full statement.